PROFESSIONAL EXPERIENCE
RELIAS
Market Research Manager (2019 - Present)
- Lead market research efforts to guide product management, sales, and client care teams.
- Lead and manage Relias’ survey strategy for recurring and standalone survey projects.
- Analyze and present Voice of Customer research efforts to Relias senior leadership.
- Analyze and present key insights to management across Relias departments.
- Support peer-reviewed research publications for company research.
- Serve as Interim Team Lead while manager on Family Medical Leave from December 2022 – March 2023.
INVONTICS, LLC
Chief Executive Officer (2021 - Present)
Provide program evaluation, instrument design, and statistical and psychometric analysis for education, healthcare, and nonprofit clients.
NORTH CAROLINA STATE UNIVERSITY
Research Scholar, STEM Education (2019 - 2021)
- Assistant Director, AEOP Evaluation
- Provide research and evaluation support for Army Educational Outreach Program;
- Lead the management and administration of program databases for AEOP;
- Conduct survey development and administration, interviews, site visits, and observations for AEOP evaluations; o Compose annual evaluation reports.
- Research Analyst, Purdue Cybersecurity Apprenticeship Program
- Compose reporting documentation for program partners;
- Aggregate program data from partners into comprehensive reporting database.
- Research Analyst, Friday Institute Professional Learning Online Modules
- Conduct quantitative statistical analysis for survey, assessment, and course activity data for course evaluation;
- Implement A/B testing protocol to evaluate program design and effectiveness; o Conduct interviews for participating students related to program effectiveness.
- Research Analyst, NCSU Artificial Intelligence Academy
- Lead the management and administration of applicant and participant data; o Compose reporting documentation for program partners;
- Aggregate program data into comprehensive reporting database.
- Research Analyst, Indiana GEAR UP Program
- Aggregate student performance data into comprehensive SPSS database;
- Evaluate program performance across student performance indicators;
- Compose technical evaluation report for district, school, and program performance.
METRIKS AMERIQUE
AEOP Alumni Management Team Member (2017 - 2019)
- Manage the Army Education Outreach Program (AEOP) Alumni database, which houses participant information from the 11 national AEOPs;
- Annually collect, clean, and upload new participant information into the existing database;
- Perform complex database searches to support programmatic efforts;
- Assist in writing evaluation reports for the AEOP Alumni Management Team.
Psychometric Consultant (2017 - 2019)
- Lead meeting with medical board members responsible for test development;
- Conduct and review psychometric analysis of previous test results to guide test revision and new item development;
- Apply psychometric principles to high-stakes test development.
CLARITY ASSESSMENT SYSTEM
Psychometric Consultant Internship (2016 - 2017)
- Intern to Clarity Assessment Systems, a national provider of high-stakes test development services, primarily to medical organizations;
- Assisted in conducting meeting with medical board members for test development;
- Conducted and reviewed psychometric analysis of previous test results to guide test revision and new item development;
- Application of psychometric principles to medical high-stakes test development.